Shipping Policy
At GRID11, we aim to deliver your order as quickly and safely as possible. Please read our shipping policy carefully before placing an order.
Order Processing & Dispatch
- We strive to dispatch all orders as soon as possible.
- Most orders are dispatched within 1–3 business days, subject to stock availability and order volume.
- During peak seasons, product launches, festivals, or other unforeseen circumstances, dispatch may take longer than usual.
Delivery Timeline
- Once your order has been dispatched, delivery typically takes 7–8 business days, depending on your location and the courier partner's serviceability.
- Delivery timelines are estimates and may vary due to factors beyond our control, including weather conditions, public holidays, natural disasters, or courier network delays.
Stock Availability
While we make every effort to maintain accurate inventory, in rare cases a product may become temporarily out of stock after your order is placed.
In such situations:
- Your order may experience a delay while we arrange fresh stock.
- If the delay is expected to be significant or we are unable to fulfill your order, we reserve the right to cancel the order and issue a full refund to the original payment method.
Courier Partners
We ship our orders through trusted logistics partners, including but not limited to:
- Delhivery
- Blue Dart
Once your order has been handed over to the courier partner, the shipment is managed by their logistics network. While we will always assist you in tracking and resolving delivery issues, delivery timelines and final shipment handling are subject to the courier partner's operations.
Order Tracking
- A tracking link or tracking number will be shared once your order has been dispatched.
- Customers can use this information to monitor the status of their shipment.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping details, including the complete address, PIN code, and contact number.
GRID11 shall not be responsible for delays, failed deliveries, or additional shipping charges resulting from incorrect or incomplete address information provided by the customer.
Delivery Delays
Although we work with reliable courier partners, delivery delays may occasionally occur due to circumstances beyond our control. Such delays do not qualify for cancellation, return, or compensation once the order has been dispatched.
Contact Us
For any shipping-related queries or assistance, please contact us via WhatsApp: +91 94296 90579.
By placing an order with GRID11, you acknowledge that you have read, understood, and agreed to this Shipping Policy.